Epiqa helpdesk goes online to be closer to customers
12. January 2011
You are viewing an old revision of this post, from January 13, 2011 @ 22:33:12. See below for differences between this version and the current revision.
Starting from January 15th EPIdos improves Epiqa helpdesk service. To ensure better communication with customers we are introducing ticket based helpdesk–customer communication. For any questions or suggestions user can simply fill a form that can be found on our web in the helpdesk section. This web page also allows for direct upload of the data for analysis.Every submitted communication will be assigned case number which can be used to view the case ticket and track the entire communication progress.
Post Revisions:
- January 13, 2011 @ 22:55:52 [Current Revision] by admin
- January 13, 2011 @ 22:55:25 by admin
- January 13, 2011 @ 22:55:08 by admin
- January 13, 2011 @ 22:54:31 by admin
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- January 13, 2011 @ 22:33:44 by admin
- January 13, 2011 @ 22:33:12 by admin
- January 13, 2011 @ 22:32:29 by admin
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- January 13, 2011 @ 22:28:55 by admin
Changes:
| January 13, 2011 @ 22:33:12 | Current Revision | ||
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| Content | |||
| Starting from January 15<sup>th</sup> EPIdos improves Epiqa helpdesk service. To ensure better communication with customers we are introducing ticket based helpdesk–customer communication. For any questions or suggestions user can simply fill a <strong><a href="http:// epidos.eu/hesk/ index.php?a=add" target="_blank" >form</a></strong> that can be found on our web in the helpdesk section. This web page also allows for direct upload of the data for analysis.Every submitted communication will be assigned case number which can be used to view the case ticket and track the entire communication progress. | Starting from January 15<sup>th</sup> EPIdos improves Epiqa helpdesk service. To ensure better communication with customers we are introducing ticket based helpdesk–customer communication. For any questions or suggestions user can simply fill a <strong><a href="http:// epidos.eu/hesk/ index.php?a=add" target="_blank" >form</a></strong> that can be found on our web in the helpdesk section. This web page also allows for direct upload of the data for analysis. Every submitted communication will be assigned case number which can be used to view the case ticket and track the entire communication progress. | ||
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